Question 1

Do you offer Home Sample Collection?

Accepted Answer

Yes, our HM EASY service provides secure and hygienic home sample collection by certified phlebotomists. You can select your preferred time slot, and the samples will be processed at NABL-accredited partner labs.

Question 2

How long does it take to get my reports?

Accepted Answer

Most routine diagnostic reports are generated within 24 to 48 hours. Once ready, they are automatically uploaded to your HM OHR (Digital Health Records) account, where you can view, download, or share them securely.

Question 3

I am an NRI. Can I book tests or doctor visits for my parents in India?

Accepted Answer

Absolutely. With our HM RELY service, you can create a profile for your parents, book tests or doctor consultations for them anywhere in India, and receive real-time notifications and access to their health records from abroad.

Question 4

Are your doctors available for online consultations?

Accepted Answer

Yes, our HM TRUST service connects you with verified specialists for both online video consultations and Doctor-at-Home visits. You will also receive digital prescriptions directly in your app.

Question 5

Are my medical records secure?

Accepted Answer

Security is our highest priority. The HM OHR system uses end-to-end encryption to store your family's health history safely. Only authorized users and your consulting doctors can access your data.

Intelligent View of Human Health

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User Journey

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